We stand behind our products. If you are not completely satisfied with your purchase for any reason, simply contact us. If we are unable to resolve the problem, we will provide authorization and instructions for returning your order. Upon receipt of the returned item, we will issue a refund for the cost of the item less the original cost of shipping and a maximum restocking fee of 20%, if applicable. Shipping cannot be reimbursed, so be aware that if you purchased an item that has "Free Shipping" our actual shipping costs will be deducted from your return refund. You are responsible for return shipping costs.